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The AARNet Statuspage is our official platform for communicating major network incidents and Software as a Service (SaaS) maintenance updates.

You can subscribe to receive tailored updates via email or Slack as soon as something changes.

Subscribe to receive updates

  1. Go to status.aarnet.edu.au.
  2. Click Subscribe To Updates.  
  3. Click the icons across the top of the window to choose whether you would like to receive notifications via email, Slack, or webhook URL, and enter your details.
  4. Click Subscribe.
  5. Check the box next to each service you would like to receive updates about.
  6. Click Save.
  7. You will receive a notification via your preferred method to confirm your subscription. Click Confirm subscription.

  You will now receive notifications for components that you have selected via your chosen method.

Change your subscription

  1. Go to status.aarnet.edu.au.
  2. Click Subscribe To Updates.  
  3. Click the icons across the top of the window to choose the method you have a subscription with and enter your details.
  4. Click Subscribe. 
    Note: You may be asked to enter a one-time password (OTP) during this step. The OTP will be sent via your chosen subscription method, and you’ll need to enter it and click Verify OTP and Subscribe.
  5. Uncheck the box next to each service you want to remove from your subscription.
  6. Click Save.

Delete your subscription

  1. Go to status.aarnet.edu.au.
  2. Click Subscribe To Updates.  
  3. Click the icons across the top of the window to choose the method you have a subscription with and enter your details.
  4. Click Subscribe. 
    Note: You may be asked to enter a one-time password (OTP) during this step. The OTP will be sent via your chosen subscription method, and you’ll need to enter it and click Verify OTP and Subscribe.
  5. Click Unsubscribe from updates.
  6. In the popup window, click Unsubscribe from updates.

You will no longer receive updates about AARNet services. 

If you have any questions, feedback, or need further assistance with using the new Statuspage, please contact us at support@aarnet.edu.au.

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