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Please note: AARNet is planning to decommission CloudStor at the end of 2023 (FileSender will continue as a standalone service). We will be directly notifying users over the coming months. See FAQs for more information.

What happens to my data when I leave my university?

  • Updated

When your institution removes your permissions, you will no longer have access to your CloudStor data. Your data will be retained and is not automatically deleted.

If you are moving to a new institution that is also federated with the AAF, to transfer your data to your new institutional login:

  1. Request IT approval for data transfer from your previous institution and forward the approval to the AARNet support team
  2. Log in to CloudStor with your new institution credentials.
  3. Request IT approval from your new institution and forward the approval to the AARNet support team

Once AARNet validates the requests, the data will be transferred from your previous account to your new account.

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