How do I change my password?

Login Details

Your login details for CloudStor are not managed by CloudStor and you will need to contact your institution's service desk to reset your password.


Sync Password

You can change your password for the sync clients by logging into your account at and then clicking on "Settings" in the top right corner of the interface.


Password requirements

The complexity requirements for the sync password are:

  • Minimum of 11 characters
  • Contains at least 1 lower case letter
  • Contains at least 1 upper case letter
  • Contains at least 1 number
  • Contains at least 1 special character
    • Allowed special characters are !@#$%^&*()_-+=`~,./?;:'"[]{}\|