Set or change your password

Login password

Your login details for CloudStor are the same as your institution AAF login, and are not managed by CloudStor. Contact your institution's service desk to change your institution password.

App passwords

You can use app passwords to access your CloudStor drive with apps that don’t support OAuth2 protocol.

Best practice is to have a different app password for each device or app that you connect to CloudStor. This way, if your device is compromised or lost, or you stop using an app, you can delete the app password for it and revoke its access without affecting your other devices and apps.

Set an app password for a device or application

Warning: Once you create an app password and click Done, CloudStor will not allow you to view the password again. Be prepared to copy it as soon as you create it.

1. Open CloudStor in your web browser.
2. Click Settings in the top navigation bar.
   
   
3. Click the Security tab on the side navigation bar.
   
   
4. Enter a descriptive name for your app password that will remind you which app or device it’s used with - for example, iPhone App.
5. Click Create new app password.
   
   CloudStor will display your username and a randomly generated password that you can use to login to your chosen app.
6. Write down the password or copy it to your device clipboard.
   Once you click Done there is no way to see this password again. If you lose your app password, you will need to create a new one.

Once your new app password is created, it will appear in your app password list. This list shows when the app password was last used to access CloudStor.

Revoke an app password

If your device is compromised or lost, or you stop using an app, you can delete the app password for it.

Warning: This change is permanent and can not be undone. To reconnect an app to your CloudStor account, you will need to create a new app password.

1. Open CloudStor in your web browser.
2. Click   Settings in the top navigation bar.
   
   
3. Click the Security tab on the side navigation bar.
   
   CloudStor will display a list of app passwords, for each one showing the descriptive name you set and the most recent login using it.
   
   
4. Click Disconnect next to the app password you want to remove.
   

Sync password

Sync passwords are now deprecated in CloudStor. You can still use an existing sync password if you have one set, but you can’t create or reset a sync password. 

For apps that support the OAuth2 protocol, like the CloudStor mobile or desktop app, you can log in using your institute login details.

For apps that don’t support the OAuth2 protocol, like Rclone or CloudStor Rocket, you can create a unique app password specifically for that app on a specific device. This is more secure than sync passwords were, and gives you more control over access to your CloudStor drive.