The AARNet Zoom service provides 2 user types (On-Prem or Licensed) that can access different types of services. Please see https://support.zoom.us/hc/en-us/articles/201363173-Account-Types for the different Zoom User Types.
|On-Prem/Corp Users||Licensed/Pro Users|
|Meetings are hosted on Zoom servers located within AARNet in Australia which is congestion free and very low latency.||Meetings are hosted on Zoom servers located outside of AARNet.|
|Call directly into Zoom meetings using video phones will have video if your institution is connected via AUCX or listed in nrenum.net.||Call directly into Zoom meetings using video phones will not have video as it is just a PSTN call.|
|Support provided by local AARNet Service Desk and Zoom Support team.||Help is provided by the Zoom Support team.|
The following features are currently not available for On-Prem user type ...
- cloud recording transcription and integration with Kaltura and Panopto
- live broadcast to Facebook and Youtube
- SIP registration and calling when Cisco/Polycom API Connector is used
The above missing features are available by setting your users to Licensed (Pro) user type.