If you copy and paste the password from the email containing your Request All My Data download link, ensure that you only copy the password and not any extra characters, including a space, that may be present at the end of the password.
The example below has a space copied at the end of the password string, which will result in an invalid password when using it to access your download link.
If you receive this errors, we recommend manually typing the password from your email.
If you continue to see this error, email cloudstor@aarnet.edu.au for assistance.