Troubleshooting
Support for IT staff at AARNet-connected organisations
- Why can’t I log in to the CloudStor desktop app?
- I received a message about a conflict when syncing
- Why do I sometimes get conflict files/messages when syncing?
- CloudStor FileSender is consuming all of my bandwidth as I’m on a slow connection
- Cloudstor File Recovery
- I see Incorrect Identity Provider when I log in to CloudStor
- Known Issues and Limitations in Cloudstor Collections 1.2
- Some characters in my document don't display correctly in my browser
- T1 Support Admin Access form for Tenant Portal
- CloudStor T1 support Slack Channel