Troubleshooting
Support for IT staff at AARNet-connected organisations
- A folder I renamed is stuck on pending and I receive an error when attempting to rename another folder
- Why can’t I log in to the CloudStor desktop app?
- I can't see the bulk download option in the CloudStor web browser
- How can I bulk download my files from a public link?
- I am seeing a 403 error when using the Cloudstor desktop app
- I received a message about a conflict when syncing
- Why am I seeing error 429 with my Rclone or WebDAV sessions to CloudStor?
- Why do I sometimes get conflict files/messages when syncing?
- I see Incorrect Identity Provider when I log in to CloudStor
- Some characters in my document don't display correctly in my browser