FAQ
Commonly asked questions and troubleshooting
- Can I use the command line or WebDav?
- Some of my files are detected as audio but I can’t play them; what is wrong?
- How can I view or extract CloudStor app logs?
- How can I upload datasets from a scientific instrument to CloudStor?
- Is there any restriction on the FileSender file types I can send? My organisation blocks .zip and .exe
- Can I just send files without logging in to CloudStor?
- What's the maximum file size I can upload?
- I have reached my quota - how do I get more storage?
- How is my data encrypted during transit?
- Is my data encrypted at rest?
- How do I access CloudStor from a UNIX command line?
- Does CloudStor work with ownCloud's Sync Clients?
- Why set a different password for each WebDAV and command line tool?
- How much data can I send using CloudStor FileSender?
- Is my CloudStor FileSender data secure? Can I encrypt the data?
- What are CloudStor FileSender Vouchers?
- Can I preview a Jupyter Notebook without starting the SWAN service?
- What happens to my data when I leave my university?
- Are there file size limitations for files in my CloudStor Collection?