FAQs for institution/tenant admins
Commonly asked questions and troubleshooting for institution/tenant admins
- How do I set a CloudStor user or group drive to read-only?
- What happens when a user or group drive from my tenancy is disabled?
- Can I receive a bulk download of all Zoom recordings stored in CloudStor for my institution?
- How can I quickly add users to multiple group drives so I can set my institution to read-only mode?
- Why can't I change the username or email address of an existing user?
- Can I see a list of shares and public links for my institution?
- Why can’t I create a new user account on CloudStor?
- Where can I see the current decommissioning state of my users?
- Is there a faster way to set my users to read-only through the web interface?
- I accidentally set my user or group drive to read-only. Can this be reversed?