If your organisation would like to become a Service Provider for eduroam in Australia, please submit an expression of interest to support@aarnet.edu.au.
The AARNet team will then assess the status of your institution and eligibility.
Organisations wanting to provide Wi-Fi access to eduroam are generally partnered with a nearby university or group of universities to establish the necessary infrastructure, support, and other capabilities associated with operating eduroam.
Universities can work with organisations wanting to become Service Providers to configure their wireless infrastructure to broadcast the eduroam SSID and then authenticate users associating with the eduroam network.
If you don’t already have these connections, please contact the AARNet team for assistance.
Are there any costs involved?
As there is mutual benefit to the education sector and participating organisations in expanding the eduroam network, there is typically no charge associated with becoming a Service Provider. There may be indirect costs incurred due to the extra network traffic from eduroam connections or any new infrastructure required.
Do I need to connect or backhaul to the AARNet network?
No necessarily. Authentication requests occur securely across the Internet, regardless of the internet provider that is being used. The required internet usage of visiting eduroam users can be carried by the Service Provider through their existing internet service provider, or can alternatively be handed off to a partnered university.
What are my obligations as a Service Provider?
- Eduroam users must not be charged a fee to connect.
- There is a high expectation of network performance and reliability. AARNet, at its sole discretion, can revoke the approval to participate in eduroam if the Service Provider’s network is not of sufficient quality.
- There must be eduroam content available on a local webpage that provides information to visitors on local eduroam service characteristics, such as SSID and wireless encryption, a map of eduroam coverage offered, network service provided, links to relevant acceptable user and privacy policies, and a link to aarnet.edu.au/eduroam. An example local page can be provided by AARNet or partner universities if needed.
- Local IT support staff should have knowledge of eduroam and be able to provide a minimum level of support for users and visitors. The normal level of support from a Service Provider is to check local Wi-Fi and authentication infrastructure is operating correctly, and then referring the visitor back to their home university for further support if required.