Your Zoom account settings, combined with your organisation’s choice of Zoom recording integrations (eg. Panopto, Kaltura or Echo360) will together determine where your Zoom cloud recordings are stored.
AARNet recommends all Australian based Zoom Administrator ensure their 'Data & Storage' settings (in the Zoom web portal under Account Management / Account Settings / General) are set to Australia. This impacts the storage and processing of;
- Recordings & Whiteboards & Clips & Notes & Docs
- Live Transcripts
This ensures that both the storage of these items, and any post meeting processing that occurs on the recordings such as transcriptions, or AI generated summaries, all happen in Australia.
All users receive an email after the meeting has finished and the recording is available with a link to access or share the recording. If your Zoom Recordings have been integrated with a third party video management system (eg. Panopto or Echo360), the link may be sent from that system, or the recording directly integrated to your LMS in the correct course (if scheduled via Zoom LTI Pro). Those with such integrations to other third-party platforms should contact their institution’s Zoom administrator for more information.
Access Licensed Zoom recordings
If your institution uses the default Zoom Cloud storage, recordings linked to your host account are stored on Zoom Cloud.
- Log in to the Zoom web portal via a web browser.
- Click Recordings in the sidebar.
Your Zoom administrators may have set policies on how long recordings are retained, where they can be accessed from, and if they can be downloaded or only viewed.
Contact your institution’s Zoom administrator for more information.
Retired On-Prem Zoom recordings (CloudStor)
Between 2015 and 2022, AARNet offered a free service to our member institutions where Zoom recordings were stored in CloudStor. Prior to CloudStor's decommission in December 2023, your local Zoom administrators migrated all users off this service and provided information on how to download any recordings that needed to be retained. Once CloudStor was decommissioned, any links to existing Zoom recordings stored in CloudStor became inaccessible. As of January 2025, all CloudStor user data, including any Zoom recordings, has been securely deleted.