CloudStor
CloudStor is AARNet's file sync, share and storage service. This section of the Knowledgebase contains information on its features and benefits and helps users get started with the service. It also contains answers to frequently asked questions, helps with troubleshooting, and provides contact details for more support.
About CloudStor
Getting started
- CloudStor Getting Started Guide
- Who can I contact for support?
- Where do I log in to CloudStor?
- How do I log out of CloudStor?
- Can I use CloudStor with a mobile app?
- Where is my data stored?
Using CloudStor
- How do I restore delete files and folders?
- Is there any restriction on the FileSender file types I can send? My organisation/institute blocks .zip and .exe)
- Can I just send files without logging in to Cloudstor?
- I have reached my quota - how do I get more storage?
- Why do I sometimes get conflict files/messages when syncing?
- Why does my video take so long to play on CloudStor?
Tier 1 support
CloudStor Collections
- What are the benefits of using CloudStor Collections?
- How does CloudStor Collections Work?
- What are the Cloudstor Collections features?
- What Are The Characteristics of a Good Collection?
- What is special about CloudStor Collections? Why not just zip my data?
- Known Issues and Limitations in Cloudstor Collections 1.1
CloudStor FileSender
- What is CloudStor FileSender?
- How do I use CloudStor FileSender?
- How much data can I send using CloudStor FileSender?
- Does CloudStor FileSender provide access to an API?
- CloudStor FileSender is consuming all of my bandwidth as I’m on a slow connection, what can I do?
- Is my CloudStor FileSender data secure? Can I encrypt the data?